Uber Driver Carjacked at Gunpoint in Norwood

Norwood, Massachusetts, October 19, 2025

News Summary

An Uber driver was carjacked at gunpoint on Saturday afternoon in Norwood, Massachusetts. Two masked suspects approached the driver, stole his personal belongings and the vehicle while threatening him with a firearm. After the incident, the driver contacted 911 using a nearby resident’s phone. Police conducted a search of the area but the suspects managed to escape. The local community is expressing concern over safety, particularly for rideshare users in the area.

Norwood, Massachusetts — An Uber driver was carjacked at gunpoint on Saturday afternoon in Norwood, Massachusetts. The incident occurred just before 2 p.m. Two masked suspects approached the driver, held him at gunpoint, and stole his personal belongings along with the vehicle.

Key details

Two masked suspects were involved in the carjacking. The victim was driving a Toyota RAV4 at the time of the incident. The Uber driver was called to the Windsor Gardens apartment complex prior to the carjacking. It is unclear if the suspects lured the driver to the location. After the carjacking, the victim used someone else’s phone to call 911 from nearby apartments.

What happened at the scene

The suspects succeeded in escaping the scene after fleeing in the RAV4. The Windsor Gardens apartment complex has a layout that caused the suspects to hit a dead-end after fleeing in the RAV4. A witness reported seeing police chase a car but did not initially see where the chase ended.

Police response and search

Officers conducted a search of the wooded area with a police dog. The apartment complex is located near a commuter rail stop and has a wooded area behind it. Police described the suspects as being between 16 to 18 years old, wearing ski masks. One suspect wore light grey sweatpants while the other wore all black sweats. There is no indication that the driver suffered any physical injuries. Further information regarding the incident was not immediately available.

Community reaction and safety concerns

Residents expressed concern about safety, especially for those who frequently use rideshare services. One resident mentioned the importance of being self-aware and cautious following the incident. The event prompted increased vigilance among neighbors and calls for attention to pickup procedures at the Windsor Gardens complex and similar locations near transit stops and wooded areas.

Practical context

The victim had been working as an Uber driver and was summoned to the apartment complex shortly before the carjacking. The suspects approached the driver, displayed a firearm, and took both the vehicle and the driver’s personal items. The victim left the scene on foot and used a different person’s phone from nearby apartments to call emergency services. Officers searched the surrounding wooded area with a police dog but the suspects were not apprehended at the scene.

Ongoing investigation

Norwood police are investigating the incident and have not released further details. Authorities described the suspects’ clothing and estimated ages but did not provide additional identifying information. There has been no confirmation of whether the suspects knowingly lured the driver to the location. Police have not reported any arrests as of the latest update and said further information was not immediately available.

Safety guidance for drivers and residents

• Confirm rider identity and pickup location before arriving.
• Avoid secluded pickup spots near wooded areas when possible.
• Use well-lit, public locations when arranging pickups near apartment complexes or transit stops.
• If threatened, prioritize personal safety and contact emergency services as soon as it is safe to do so.

Summary of verified facts

An Uber driver was carjacked at gunpoint on Saturday afternoon in Norwood, Massachusetts. The incident occurred just before 2 p.m. Two masked suspects were involved in the carjacking. The victim was driving a Toyota RAV4 at the time of the incident. The Uber driver was called to the Windsor Gardens apartment complex prior to the carjacking. It is unclear if the suspects lured the driver to the location. The suspects approached the driver, held him at gunpoint, and stole his personal belongings along with the vehicle. After the carjacking, the victim used someone else’s phone to call 911 from nearby apartments. The Windsor Gardens apartment complex has a layout that caused the suspects to hit a dead-end after fleeing in the RAV4. A witness reported seeing police chase a car but did not initially see where the chase ended. The suspects succeeded in escaping the scene. The apartment complex is located near a commuter rail stop and has a wooded area behind it. Officers conducted a search of the wooded area with a police dog. Residents expressed concern about safety, especially for those who frequently use rideshare services. One resident, Ralph Orion, mentioned the importance of being self-aware and cautious following the incident. Police described the suspects as being between 16 to 18 years old, wearing ski masks. One suspect wore light grey sweatpants while the other wore all black sweats. There is no indication that the driver suffered any physical injuries. Further information regarding the incident was not immediately available.

Useful information

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HERE Resources

Additional Resources

• NBC Boston
• Wikipedia: Carjacking
• ABC 7 Chicago
• Google Search: Norwood Massachusetts
• DNAinfo
• Google Scholar: Rideshare Driver Safety
• Encyclopedia Britannica: Risk of Carjacking

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