News Summary

Forbes Snyder, a leading point-of-sale (POS) software firm, has opened a new office in Fort Myers, Florida, marking a significant expansion into the state. The company’s decision was prompted by a POS system failure at a local restaurant, which highlighted the need for efficient support services. This new location aims to provide local businesses with high-performance POS solutions while boosting job opportunities in the community. Forbes Snyder’s commitment to customer support and advanced technology positions it as a valuable partner for Florida-based retailers and restaurants.

Fort Myers Welcomes New Office from Forbes Snyder

Forbes Snyder, a point-of-sale (POS) software firm based in Massachusetts, has officially expanded its operations to Florida with the opening of a new office, Forbes Snyder South, located at 3525 Edison Ave, Fort Myers. This strategic move comes after nearly 90 years of serving thousands of clients across various sectors, including restaurants, liquor stores, retail markets, and garden centers.

Background of the Expansion

The decision to establish a foothold in Florida was significantly influenced by a POS system failure at Prime 239 Steakhouse in Cape Coral last fall. After reaching out for assistance, Travis Prince, the director of operations at Prime 239, found himself impressed with the efficiency and support provided by Forbes Snyder. This positive experience led Prince to join Forbes Snyder as the regional sales manager, playing a critical role in managing the company’s Florida expansion.

Specialization in Point-of-Sale Systems

Forbes Snyder specializes in creating high-performance POS systems tailored to streamline operations for various businesses. These systems are designed to reduce customer wait times significantly and seamlessly integrate with payroll and scheduling features. The new office in Fort Myers aims to provide local retailers and restaurants access to this technology, enhancing their operational capabilities.

Customer Support and Services Offered

The Fort Myers office will provide customer support from 8:30 a.m. to 5 p.m., Monday through Friday, and also offers 24-hour emergency service for businesses requiring immediate assistance. This dedication to customer care underscores Forbes Snyder’s commitment to ensuring its clients receive the necessary support, particularly in critical operational scenarios.

About Forbes Snyder and its Leadership

Founded in 1936, Forbes Snyder has a rich history in the point-of-sale industry. In 2007, Paul K. Backholm purchased the company after having joined as an employee in 2001. Backholm has a strong connection to Southwest Florida, where he previously worked in the restaurant and beverage industry. His extensive experience includes roles as a bartender and manager at several establishments on Fort Myers Beach, as well as managing liquor and wine sales for a notable company in the region. This background positions him well to understand the unique needs of local businesses.

The Local Impact and Vision

With this new office in Fort Myers, Forbes Snyder aims not only to assist local businesses with reliable POS systems but also to create jobs within the community. The firm’s combination of local support and advanced cloud-based technology is expected to help enhance operational efficiencies for Florida-based clients, promoting growth and stability in the local economy. The overall goal is to ensure that businesses do not experience the types of setbacks that prompted this expansion in the first place.

As Forbes Snyder continues to grow, its leadership remains focused on reinforcing its reputation as a trusted partner for businesses looking to optimize their operations with top-tier POS solutions. The company’s entry into the Florida market marks a significant milestone in its long-standing history, bridging its extensive experience with innovative technology tailored to meet modern business demands.

Forbes Snyder Expands Operations with New Office in Fort Myers